Meals on Wheels People is committed to upholding the values of integrity, respect, inclusion, creativity, commitment, and teamwork in everything we do. If you have a concern about our services, programs, or organizational practices, we encourage you to share it with us. Your voice helps shape how we serve our community.

How to Submit a Complaint

You can submit your concern by emailing us at [email protected]. To help us respond promptly, please include:

• A brief description of your concern

• Any relevant dates or times

• Any steps you’ve already taken to resolve the issue

• Your preferred contact method for follow-up

We take all complaints seriously and aim to respond within 5 business days. If further investigation is needed, we’ll keep you informed along the way.

Thank you for helping us live our values and improve the way we care for one another.